Refund policy
EXCHANGE ONLY: We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange.
To be eligible for a exchange, the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. The customer is responsible for all shipping cost of merchandise unless there was a error by the company. Return exchanges must have purchase receipt .
To start a exchange process, you can contact us at valleygreek0811@gmail.com or (703) 231-4411. Please note that exchanges will need to be returned to the following address: 150 Post Office Road #958, Waldorf MD, 20604. Please include your name, address, phone number, and email address.
For retractable items, there is a 60-day reprint policy,
You can always contact us for any return question at valleygreek0811@gmail.com or (703) 231-4411.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift certificates.